How do I cancel a booking?

 In

To cancel a booking, simply go to MY ACCOUNT on the drop-down menu for Beauty & Nail Bar, scroll down to the Order you wish to cancel, and click the SEND CANCEL REQUEST button. Once we receive the cancellation request and approve it, you will be notified automatically from our system.

*Please note that cancellations made in less than 24hrs of the booking may be subject to a cancellation fee. Once a booking has been cancelled, you may forfeit the reserved time-slot, and another customer may end up taking the new available time-slot. Also note that should you request a cancellation after payment has already been affected, it may take up to 2 Working Days for your refund to be processed (we apologize for this inconvenience).

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